Call Center Representative

ABIC Manpower Service Corp.; Makati; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Apprenticeship Program

Job Training

Job summary

A leading manpower service provider in Makati is seeking individuals for a customer service role that requires no prior experience. The position involves maintaining professionalism in customer interactions, managing accounts, and achieving team objectives. Candidates should be highly trainable, organized, and willing to work on-site in Ortigas, Pasig. Opportunities for professional development through apprenticeship programs and job training are provided.

Qualifications

• Highly trainable and willing to be trained.
• Preferably with experience; applicants without experience are welcome.
• Must have all pre-employment requirements available.

Responsibilities

• Maintain professionalism while dealing with internal and external customers.
• Ensure effective control on customer accounts and minimize possible losses.
• Complete and pursue your objectives.
• Action, rectify or escape account inquiries and complaints where appropriate.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Organizational Skills

Sales Pitching and Closure

English Language

Education

High School / K12/ College Level/ College Graduate

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

• Maintain professionalism whilst dealing with internal and external customers.
• Ensure effective control on customer accounts and minimize any possible losses with the aid of the current collections systems to reduce delinquency.
• Recommend next level of action where appropriate.
• Complete and pursue your Objectives.
• Create, document, and follow a development plan within your Objectives.
• Action, rectify or escape account inquires and complaints where appropriate.
• Achieve individual and team targets as set out in Objectives.
• Achieve agreed Call Model Outcomes

Professional Development

Apprenticeship Program, Job Training

Qualifications

• High School / K12/ College Level/ College Graduate
• Highly Trainable and willing to be trained
• Preferably with experience, applicants without experience are welcome to apply
• Experience in Collection, Telemarketing, or Verifier/KYC is an advantage
• Must have all pre-employment requirements available
• Can Start ASAP
• Amenable to work fully on site in Ortigas Pasig

Key Skills

English Language Customer Service Scheduling Problem Solving Account Management Organizational Skills People Skills Interpersonal Skills Sales Pitching and Closure

ABIC Manpower Service Corp

Human Resources & Recruitment ABIC Manpower Service Corp.