Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.; Davao de Oro; On-site; PHP 223,200 - 279,000; Full time

Job summary

A recruitment outsourcing company in Davao is seeking a Recruitment Specialist to manage customer calls and provide accurate information about products and services. The successful candidate will have excellent communication skills and a high school diploma. Key responsibilities include handling inquiries and complaints while maintaining customer records accurately. This role demands a positive attitude and capabilities in relationship management, suitable for individuals with 0–2 years of relevant experience.

Qualifications

• 0–2 years of experience in a customer service role.
• Ability to manage customer relationships effectively.
• Capable of handling stressful situations.

Responsibilities

• Handle incoming and outgoing calls professionally.
• Provide accurate information regarding products and services.
• Assist customers with inquiries and complaints efficiently.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Education

High School Diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc.

Recruitment Specialist

Description

• Handle incoming and outgoing calls in a professional manner.
• Provide accurate information regarding products and services to customers.
• Assist customers with inquiries, complaints, and issues efficiently.
• Document call interactions and maintain customer records accurately.
• Work collaboratively with team members to meet performance targets.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle stressful situations and effectively manage customer relationships.
• Qualities and Traits: Strong problem-solving abilities and a positive attitude.

Working Location

SM City Davao. Ecoland Subdivision Basketball Court, Quimpo Blvd cor. Tulip and Ecoland Drive, Matina Pangi Road, Davao City, 8000 Davao del Sur, Philippines

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