Call Center Agents Hiring

Recruitify_HR; Mandaluyong; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Equity incentives

Performance bonus

Incentives

HMO

Company trip

Free meals

Sleeping quarters

Job summary

Recruitify_HR is hiring for an on-site Call Center/Customer Service role in Mandaluyong. The position requires 1–3 years of experience and a bachelor’s degree in a relevant field. You will handle customer inquiries by phone, document interactions, and collaborate with the team to improve service delivery.

The role offers health benefits (HMO), and performance incentives. It is full-time and based in an fast-paced environment with opportunities for growth.

Qualifications

• Bachelor’s degree preferred in a relevant field.
• 1–3 years of experience in a call center or customer service role.
• Strong communication and interpersonal skills.
• Proficiency with call center software and databases.
• Patience and a customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Capacity to handle multiple tasks and prioritize.

Responsibilities

• Provide outstanding customer service and support to clients over the phone.
• Handle incoming calls and respond to customer inquiries effectively.
• Resolve customer issues and complaints in a timely manner.
• Document all interactions and maintain accurate records.
• Collaborate with team members to improve service delivery.

Skills

Strong communication

Interpersonal skills

Call center software

Databases

Patience

Education

Bachelor’s degree preferred

Job description

On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide outstanding customer service and support to clients over the phone.


• Handle incoming calls and respond to customer inquiries effectively.


• Resolve customer issues and complaints in a timely manner.


• Document all interactions and maintain accurate records.


• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.


• Experience Level: 1–3 years of experience in a call center or customer service role.


• Skills and Competencies: Strong communication and interpersonal skills.


• Skills and Competencies: Proficiency in using call center software and databases.


• Qualities and Traits: Patience and a customer-oriented mindset.


• Working Conditions: Ability to work in a fast-paced environment.


• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.

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