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Miranda HR; Pasig; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Holiday gifts & incentives

Life insurance

Health & wellness

Job summary

Miranda HR in Pasig is seeking a customer service representative to handle inbound calls, guide customers through products, document interactions, and resolve issues with empathy.

The role requires a high school diploma, 0–2 years of experience, and outstanding communication and interpersonal skills to thrive in a fast-paced environment.

On-site work in Pasig with opportunities for development and recognition programs and benefits tied to service excellence.

Qualifications

• High School diploma or equivalent preferred.
• 0–2 years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and maintain professionalism.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Answer inbound calls from customers and address inquiries promptly.
• Provide information about products and services, guiding customers through their choices.
• Document customer interactions and maintain accurate records in the system.
• Resolve customer complaints and issues effectively and empathetically.
• Follow up on customer requests and ensure satisfactory resolution.

Skills

Communication skills

Interpersonal skills

Ability to handle stressful situations

Attention to detail

Education

High School diploma

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Answer inbound calls from customers and address inquiries promptly.
• Provide information about products and services, guiding customers through their choices.
• Document customer interactions and maintain accurate records in the system.
• Resolve customer complaints and issues effectively and empathetically.
• Follow up on customer requests and ensure satisfactory resolution.

Requirements

• Educational Qualifications:High School diploma or equivalent is preferred.
• Experience Level:0–2 years of experience in customer service or related field.
• Skills and Competencies:Excellent communication and interpersonal skills.
• Skills and Competencies:Ability to handle stressful situations and maintain professionalism.
• Qualities and Traits:Strong problem-solving abilities and attention to detail.

Working Location

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