Call Center Agent

KMDC Employment Services; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Commission

Performance Bonus

Anniversary Gifts

Annual Appraisal

Incentives

Health Care On-Site

Life Insurance

HMO

Job summary

A customer service company in Muntinlupa is seeking individuals for an on-site position. The role requires a Bachelor's degree and offers entry-level opportunities. Responsibilities include answering calls, providing product information, and resolving complaints. Candidates must have strong customer service skills and proficiency in English. Compensation includes commissions and performance bonuses.

Qualifications

• A Bachelor's degree in any field is required.
• No prior experience is necessary; entry-level candidates are welcome.
• Proficiency in the English language and strong customer service skills are essential.

Responsibilities

• Answer incoming calls and assist customers with inquiries.
• Provide information about products and services.
• Resolve customer complaints efficiently and effectively.
• Maintain accurate records of customer interactions.

Skills

Proficiency in English

Strong customer service skills

Excellent communication skills

Problem-solving abilities

Patience

Education

Bachelor's degree in any field

Job description

On-site - Muntinlupa; No experience required; Bachelor; Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, Life Insurance, HMO

1. Answer incoming calls and assist customers with inquiries.
2. Provide information about products and services.
3. Resolve customer complaints efficiently and effectively.
4. Maintain accurate records of customer interactions.
5. Educational Qualifications: A Bachelor\'s degree in any field is required.
6. Experience Level: No prior experience is necessary; entry-level candidates are welcome.
7. Skills and Competencies: Proficiency in the English language and strong customer service skills are essential.
8. Working Conditions: Open office environment with flexible shifts; may require evening or weekend work.
9. Qualities and Traits: Excellent communication skills, problem-solving abilities, and patience are vital.