Call center Agents with Salary upto 30K+inc.

Recruitify_HR; Pasay; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading HR consulting firm in the Philippines is seeking Call Center Agents to respond to customer inquiries and provide accurate information. This full-time position offers a salary of up to 30,000 PHP and is ideal for candidates with 1-3 years of experience in customer service. Responsibilities include managing customer complaints, maintaining records, and collaborating with team members to enhance service processes. Perks include health insurance and employee rewards.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 1–3 years of experience in a call center or customer service role.
• Strong communication and interpersonal skills.

Responsibilities

• Respond to customer inquiries and provide accurate information.
• Handle customer complaints and resolve issues.
• Maintain a positive and professional attitude.

Skills

Strong communication

Interpersonal skills

Ability to handle difficult situations

Conflict resolution

Fast-paced environment

Education

Bachelor’s degree

Job description

Call center Agents with Salary upto 30K+inc.

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Respond to customer inquiries and provide accurate information regarding products and services.
• Handle customer complaints and resolve issues in a timely and efficient manner.
• Maintain a positive and professional attitude towards customers at all times.
• Document customer interactions and maintain detailed records of inquiries.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in a call center or customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle difficult situations and resolve conflicts.
• Qualities and Traits: Patient, empathetic, and a good listener.
• Responsibilities and Duties: Ability to work in a fast-paced environment and meet performance targets.

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