Mass Hiring Call Center Agents

Miranda HR; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment firm in Quezon City is seeking a Customer Service Representative to provide exceptional service and manage calls. This entry-level position requires a High School Diploma and proficiency in English. Ideal candidates should have excellent customer service skills and strong problem-solving abilities. Responsibilities include scheduling, resolving inquiries, and maintaining accurate records. The role offers a full-time schedule with various employee recognition benefits.

Qualifications

• No experience required; entry-level position.
• Ability to maintain professionalism under pressure.
• Strong English language and customer service skills.
• Good problem-solving abilities.
• Teamwork and organizational skills.

Responsibilities

• Provide exceptional customer service through effective communication.
• Manage inbound and outbound calls efficiently.
• Resolve customer inquiries and issues in a timely manner.
• Collaborate with team members to enhance service delivery.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.

Skills

Proficient in English

Excellent customer service skills

Strong problem-solving abilities

Effective organizational skills

Interpersonal skills

Ability to multitask

Strong work ethic

Education

High School Diploma or equivalent

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service through effective communication.
• Manage inbound and outbound calls efficiently.
• Schedule appointments and follow up with clients as needed.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No experience required; entry-level position.
• Skills and Competencies: Proficient in English language, excellent customer service skills, strong problem-solving abilities.
• Qualities and Traits: Strong work ethic, ability to work in a team, effective organizational and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively, maintaining professionalism under pressure.

English Language Customer Service Scheduling Problem Solving People Skills Back Office Support Call Centre Interpersonal Skills Organizational Skills Account Management Strong Work Ethic

Working Location

Current latitude and longitude 14.647940964172381, 121.05116371365713

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