Call Center Agent - Virtual Process - 30K Pay - Cebu

Bpo Hiring; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

Bpo Hiring in the Philippines is hiring call center agents to be the main point of contact with customers. On-site role handling inbound calls, explaining products, resolving issues, and maintaining precise records.

The position requires at least 6 months of call center experience, a Senior High School diploma, and good communication skills. On-site work and basic computer literacy are expected.

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Call center experience

Basic computer literacy

Good communication skills

Education

Senior High School graduate

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills