Call Center Agent | Quezon City

The Hird Corp.; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary and benefits package

20%-night shift premium

Full HMO coverage

Company facilities like gym and pantry

Opportunity in a high-growth industry

Job summary

A customer service provider in Quezon City is looking for a dedicated Customer Service Representative to assist with healthcare-related inquiries. You will be responsible for providing excellent customer support, maintaining records, and ensuring customer satisfaction. Candidates should be willing to work onsite and on shifting schedules. A competitive salary and benefits package is offered.

Qualifications

• Must have the ability to provide exceptional customer service.
• Should be willing to work onsite in Quezon City and on night/shifting schedules.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Address customer concerns professionally and ensure high satisfaction.
• Maintain accurate records while adhering to company guidelines.

Education

College Graduate

SHS Graduates or 2nd year in college with BPO experience

Job description

Overview

Are you passionate about helping others and providing exceptional service? We're looking for a dedicated Customer Service Representative to join our team!

In this role, you'll be the first point of contact for our customers, providing excellent support for healthcare-related inquiries and services. You'll address customer concerns professionally, ensuring high satisfaction levels, and maintain accurate records while adhering to company guidelines for customer service excellence.

Qualifications

• College Graduate with or without experience
• SHS Graduates or at least 2nd year in college (4 semesters) with 6 months BPO experience
• Must be willing to work onsite in Quezon City and on night/shifting schedules.

Perks and Benefits

• Competitive salary and benefit package
• 20%-night shift premium
• Full HMO coverage
• Company facilities like karaoke, gym, pantry, etc.
• Seize your chance in a rapidly evolving, high-growth industry.