Call Center Agent - Healthcare Account

The Hird Corp.; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary and benefits package

20% night shift premium

Full HMO coverage

Company facilities like karaoke, gym, pantry

Gym access

Pantry

Job summary

A leading customer service provider is seeking a dedicated Customer Service Representative to handle healthcare-related inquiries in Quezon City. You will provide exceptional support and maintain satisfaction while recording customer interactions. We welcome college graduates and SHS graduates with BPO experience to apply. Competitive salary, perks, and night shift premium offered.

Qualifications

• Must have customer service skills and the ability to handle inquiries professionally.
• Should be college graduate or have equivalent experience in BPO.
• Willingness to work onsite in Quezon City on night shifts is required.

Responsibilities

• Act as the first point of contact for customers.
• Provide support for healthcare-related inquiries and services.
• Maintain records and adhere to service excellence guidelines.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

College Graduate

SHS Graduate or at least 2nd year in college with BPO experience

Job description

Are you passionate about helping others and providing exceptional service? We're looking for a dedicated Customer Service Representative to join our team!

In this role, you'll be the first point of contact for our customers, providing excellent support for healthcare-related inquiries and services. You'll address customer concerns professionally, ensuring high satisfaction levels, and maintain accurate records while adhering to company guidelines for customer service excellence.

Qualifications

• College Graduate with or without experience
• SHS Graduates or at least 2nd year in college (4 semesters) with 6 months BPO experience
• Must be willing to work onsite in Quezon City and on night/shifting schedules.

Perks and Benefits:

• Competitive salary and benefit package
• 20%-night shift premium
• Full HMO coverage
• Company facilities like karaoke, gym, pantry, etc.
• Seize your chance in a rapidly evolving, high-growth industry.