Call Center Representative

Risewave Consulting Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

HMO

Job summary

A growing consulting firm in Quezon City is seeking a dedicated Call Center Representative. Responsibilities include handling customer inquiries, providing solutions, and maintaining a positive attitude. Qualifications include at least a year of CSR experience or being a high school graduate with a strong customer service orientation. Night shift work is required.

Qualifications

• At least 1 year of CSR experience preferred.
• Open to high school graduates.
• Amenable to work in nightshift schedules.

Responsibilities

• Handle inbound and/or outbound customer inquiries professionally.
• Provide accurate information and solutions to customer concerns.
• Document customer interactions and follow up as needed.

Skills

Excellent communication

Problem-solving abilities

Customer-first attitude

Education

High school graduates or college graduates (any course)

Job description

Overview

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Work-Life Balance

Work from Home

We are looking for dedicated and enthusiastic Call Center Representative to join our growing team! If you enjoy helping people, solving problems, and working in a fast-paced environment — we’d love to meet you.

Qualifications:

• High school graduates are welcome to apply with at least 1 year of CSR experience.
• College graduates (any course) may apply even without CSR experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer-first attitude.
• Amenable to work in Nightshift schedules, including weekends and holidays.

Responsibilities:

• Handle inbound and/or outbound customer inquiries professionally
• Provide accurate information and solutions to customer concerns
• Maintain a positive, empathetic, and professional attitude at all times
• Document customer interactions and follow up as needed
• Meet performance metrics and quality standards

Customer Service English Language Problem Solving

Preview

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