Customer Service Associate

The Hird Corp.

Cebu City

On-site

PHP 223,000 - 357,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation and benefits package

20% night shift differential

Comprehensive HMO coverage

Access to company facilities including gym and karaoke

Job summary

A leading BPO company in Cebu City is seeking enthusiastic Call Center Agents. Candidates will handle both inbound and outbound calls, addressing inquiries and resolving customer concerns. The role requires strong communication skills and adaptability to night shifts. This is an excellent opportunity for career growth in a dynamic environment.

Qualifications

Candidates must be willing to work onsite in Cebu City.
Amenable to night shifts and shifting schedules.
Willing to work onsite in Cebu City.
Able to work night shifts and shifting schedules.

Responsibilities

Handle inbound and outbound calls.
Address inquiries and resolve customer concerns.
Adapt to night shifts and shifting schedules.

Skills

Strong communication skills

Problem-solving skills

Strong communication

Problem solving

Education

College Graduate

2nd year in college (4 semesters completed)

SHS Graduate with minimum 6 months BPO experience

Job description

We are looking for enthusiastic Call Center Agents to join our team in Cebu City. You will handle inbound and outbound calls, address inquiries, and resolve customer concerns with accuracy and professionalism. The role requires adaptability to night shifts and shifting schedules, along with strong communication and problem-solving skills. This is an excellent opportunity to grow your career in the BPO industry while working in a supportive and dynamic environment.

Candidates must be;