Call Center Agent (LOCAL ACCOUNT)

Lenny Beauty Corporation; Makati; On-site; PHP 110,916 - 145,538; Full time

Benefits offered by this job

Government Mandated Benefits

Company Equipment

Professional Development

Job summary

A leading beauty corporation is seeking a customer service representative in Makati. This role is suitable for fresh graduates or students, offering an on-site position with a daily rate of PHP 695 plus weekly commission. Responsibilities include handling customer inquiries, resolving issues, and providing accurate product information. Ideal candidates will possess strong communication skills and a solid work ethic. Join us and be part of a dynamic team committed to excellent customer service.

Qualifications

• High/Senior High School graduate or equivalent.
• Strong communication skills for inbound and outbound calls.
• Ability to resolve customer concerns professionally.

Responsibilities

• Respond to customer inquiries, concerns, and complaints.
• Handle inbound and outbound customer calls professionally.
• Research information using company-approved resources.
• Resolve product-related issues effectively.

Skills

Customer Service

Scheduling

Problem Solving

Strong Work Ethic

Call Centre Experience

Education

High School Graduate

Job description

On-site - Makati Fresh Graduate/Student High/Senior High School Full-time

Job Description

Government Mandated Benefits

Company Equipment

Professional Development

Job Training

Key Responsibilities

• Responding to customer inquiries, concerns and complaints
• Handling inbound and outbound customer calls professionally
• Researching information using Company-approved resources
• Resolving customer service and product-related issues
• Providing accurate product and service information
• Escalating priority concerns to management
• Completing call documentation, reports and CRM updates
• Performing other duties necessary to the position

PHP 695 per day + Weekly Commission

LOCAL ACCOUNT

Customer Service Scheduling Problem Solving Strong Work Ethic Call Centre

Working Location

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