Call Center Agent (ON-SITE or HYBRID)

ConnectUs Marketing Solutions; Batangas City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health benefits

Bonuses

Incentives

Scholarship program

Job summary

ConnectUs Marketing Solutions is hiring a Call Center Agent to join a dynamic team in Batangas City. The role supports outbound surveys, lead generation, and client outreach, while handling inbound queries and CRM updates.

Ideal candidates are fluent in English, can type 40 WPM, and handle pressure with multitasking skills. Fresh graduates are welcome to apply for a full-time position with opportunities for growth and incentives.

Qualifications

• Willing to work on-site in Batangas City.
• Excellent English communication skills.
• Typing speed of at least 40 WPM.
• Ability to work under pressure.
• Ability to multitask and manage time efficiently.
• Customer-oriented and able to respond to different personalities.
• Intelligent.
• No BPO experience required; fresh graduates are welcome to apply.

Responsibilities

• Outbound calls for surveys, lead generation, event invitation and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Skills

English fluency

Typing 40 WPM

Work under pressure

Multitasking

Customer orientation

Intelligent

No BPO experience

Fresh graduates welcome

Job description

Be part of a passionate team and create opportunities!

CALL CENTER AGENT (ON-SITE or HYBRID)

Job Description:

• Outbound calls for surveys, lead generation, event invitation and/or sales
• Inbound calls to resolve customer queries or close lead/sales
• Data entry to update customer relationship management (CRM) software
• Respond to emails
• Create reports using Microsoft Office and Google Drive
• Meet service level agreements set forth
• Perform other duties as assigned

Qualifications:

• Must be willing to work on-site: Batangas City
• Excellent English communication skills
• Typing Speed: at least 40WPM
• Ability to work under pressure
• Ability to multitask, prioritize and manage time efficiently
• Customer orientation and ability to adapt and respond to different types of personalities
• Intelligent
• No BPO experience required; fresh graduates are welcome to apply

So, why join us?

• Full Time and Long Term Employment
• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
• Salary will be based on: Skills, Attitude, Performance, Attendance
• Opportunity for regularization and promotion
• US and Canadian clients
• Shift: Graveyard Monday to Friday, and Saturday as needed
• Scholarship program schdeule: 8 to 10 days

Salary package structure:

Guaranteed Monthly Income: At least PHP 15,000

Incentives:Up to PHP 7,000

Total salary package:PHP 22,000 to PHP 25,000

WE LOOK FORWARD TO MEETING YOU!