Part-time Call Center Agent (On-site)

ConnectUs Marketing Solutions; Batangas City; Presencial; PHP 55.000 - 83.000; A tiempo parcial

Descripción de la vacante

ConnectUs Marketing Solutions in Batangas City is seeking a part-time Call Center Agent to join on-site. You will handle outbound surveys, inbound queries, CRM data entry, and email responses for US clients, using MS Office and Google Drive for reporting.

Requires at least 4 hours daily for 6 months, excellent English, 40 WPM typing, and multitasking in a fast-paced environment. Graveyard shift; regularization potential.

Formación

• Available at least 4 hours per day for a minimum of 6 months.
• Excellent English communication skills.
• Typing speed of at least 40WPM.
• Ability to work under pressure.
• Multitask, prioritize, and manage time in a fast-paced environment.
• Customer-first attitude, with the ability to adapt to different personalities.
• Strong problem-solving and quick-learning ability.
• No BPO experience required; students, home makers, and part time workers are welcome to apply.

Responsabilidades

• Outbound calls for surveys, lead generation, event invitation and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Conocimientos

Excellent English

Typing 40 WPM

Work under pressure

Multitask / prioritization

Customer-first attitude

Problem-solving & quick-learning

No BPO experience required

Availability 4 hrs/day for 6 months

Descripción del empleo

Be part of a passionate team and create opportunities!

PART TIME CALL CENTER AGENT (ON-SITE)

Job Description:

• Outbound calls for surveys, lead generation, event invitation and/or sales

• Inbound calls to resolve customer queries or close lead/sales

• Data entry to update customer relationship management (CRM) software

• Respond to emails

• Create reports using Microsoft Office and Google Drive

• Meet service level agreements set forth

• Perform other duties as assigned

Qualifications:

• Available at least 4 hours per day for a minimum of 6 months

• Excellent English communication skills

• Typing Speed of at least 40WPM

• Ability to work under pressure

• Ability to multitask, prioritize, and manage time in a fast-paced environment

• Customer-first attitude, with the ability to adapt to different personalities

• Strong problem-solving and quick-learning ability

• No BPO experience required; students, home makers, and part time workers are welcome to apply

So, why join us?

• Work set-up: On-site Batangas City

• Salary will be based on: Skills, Attitude, Performance, Attendance

• Opportunity for regularization and promotion

• US clients

• Shift: Graveyard Monday to Friday, and Saturday as needed

• Scholarship program duration: 8 to 10 days

WE LOOK FORWARD TO MEETING YOU!