On-Site/Hybrid Call Center Agent - Growth & Incentives

ConnectUs Marketing Solutions; Batangas City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health benefits

Bonuses

Incentives

Scholarship program

Job summary

ConnectUs Marketing Solutions is hiring a Call Center Agent to join a dynamic team in Batangas City. The role supports outbound surveys, lead generation, and client outreach, while handling inbound queries and CRM updates.

Ideal candidates are fluent in English, can type 40 WPM, and handle pressure with multitasking skills. Fresh graduates are welcome to apply for a full-time position with opportunities for growth and incentives.

Qualifications

• Willing to work on-site in Batangas City.
• Excellent English communication skills.
• Typing speed of at least 40 WPM.
• Ability to work under pressure.
• Ability to multitask and manage time efficiently.
• Customer-oriented and able to respond to different personalities.
• Intelligent.
• No BPO experience required; fresh graduates are welcome to apply.

Responsibilities

• Outbound calls for surveys, lead generation, event invitation and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Skills

English fluency

Typing 40 WPM

Work under pressure

Multitasking

Customer orientation

Intelligent

No BPO experience

Fresh graduates welcome

Job description

ConnectUs Marketing Solutions is hiring a Call Center Agent to join a dynamic team in Batangas City. The role supports outbound surveys, lead generation, and client outreach, while handling inbound queries and CRM updates.

Ideal candidates are fluent in English, can type 40 WPM, and handle pressure with multitasking skills. Fresh graduates are welcome to apply for a full-time position with opportunities for growth and incentives.