On-Site/Hybrid Call Center Agent — Growth & Perks (Batangas)

ConnectUs Marketing Solutions Inc.; Batangas City; Presencial; PHP 167.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Leaves and government-mandated welfare

Bonuses and incentives

Promotion opportunities

Descripción de la vacante

ConnectUs Marketing Solutions Inc. seeks a driven Call Center Agent for an on-site (Batangas City) or hybrid setup. You will handle outbound surveys, inbound support, CRM data entry, and emails while delivering quality customer service to US and Canadian clients.

Candidates with excellent English, 40 WPM typing, and strong multitasking skills are preferred. Fresh graduates are welcome; shift is graveyard, Monday to Friday with occasional Saturday.

Formación

• Excellent English communication skills with clarity and professionalism.
• Typing speed of at least 40 words per minute.
• Ability to multitask and manage time efficiently.
• Customer-oriented with the ability to respond to different personalities.
• Willing to work on-site in Batangas City; no BPO experience required.

Responsabilidades

• Perform outbound calls for surveys, lead generation, and sales.
• Handle inbound calls to resolve queries or close leads/sales.
• Enter data into CRM and update records.
• Respond to emails and create reports using Microsoft Office and Google Drive.
• Meet service level agreements and perform other duties as assigned.

Conocimientos

English communication

Typing 40 WPM

Customer orientation

Multitasking

Work under pressure

Time management

Adaptability

CRM usage

Herramientas

CRM

Descripción del empleo

ConnectUs Marketing Solutions Inc. seeks a driven Call Center Agent for an on-site (Batangas City) or hybrid setup. You will handle outbound surveys, inbound support, CRM data entry, and emails while delivering quality customer service to US and Canadian clients.

Candidates with excellent English, 40 WPM typing, and strong multitasking skills are preferred. Fresh graduates are welcome; shift is graveyard, Monday to Friday with occasional Saturday.