Health Care Coordinator - Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment agency is looking for a Health Care Coordinator - Call Center Agent in Muntinlupa. The role involves responding to patient inquiries via phone and email, maintaining accurate patient records, and supporting referrals. High school graduates and college undergraduates are encouraged to apply, with no prior experience required. This is a full-time on-site position based in McKinley, Taguig, offering an excellent opportunity for entry-level candidates.

Qualifications

• No experience needed, but experience is an advantage.
• High school graduates and college undergraduates are encouraged to apply.
• Onsite work setup is required.

Responsibilities

• Respond to patient inquiries via phone and email.
• Support referrals and pre-authorization processes.
• Maintain accurate patient records.

Skills

Patient communication

HIPAA compliance

Appointment scheduling

Education

High School Graduate

Job description

Health Care Coordinator - Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Insurance Health & Wellness

HMO

Your Role:

• Respond to patient inquiries via phone and email, including appointment scheduling and confirmations
• Support referrals, pre-authorization processes, and follow-up communications
• Maintain accurate patient records while ensuring full HIPAA compliance
• Prepare, generate, and distribute medical reports

Job Requirements

• High school graduates, college undergraduates, and degree holders
• No experience needed — previous experience is an advantage
• Onsite work setup located in McKinley, Taguig