Call Center Agent

KMDC Employment Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Commission

Performance Bonus

Annual Appraisal

Employee Recognition Program

Holiday Gifts

Incentives

Health Care On-Site

Life Insurance

HMO

Annual Company Trip

Employee Discount

Gym Membership

Sleeping Quarters

Job Training

Maternity & Paternity Leave

Job summary

A customer service company in Makati is looking for candidates for a full-time position, open to fresh graduates. The role involves responding to customer inquiries, providing product information, and resolving complaints. Qualities required include patience and problem-solving skills. This position offers various benefits like health care and a commission structure, with training provided for newcomers.

Qualifications

• No prior experience required; training will be provided.
• Patient, empathetic, and adaptable with strong problem-solving skills.

Responsibilities

• Respond to customer inquiries via phone or chat.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues efficiently.
• Maintain detailed records of customer interactions.

Skills

Proficient in English

Excellent customer service skills

Effective communication abilities

Education

Bachelor's degree in any field

Job description

Job Location and Status

On-site - Makati | No Experience Required | Bachelor | Full-time

Job Description

Responsibilities

• Respond to customer inquiries via phone or chat.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues efficiently.
• Maintain detailed records of customer interactions.

Qualifications and Requirements

• Educational Qualifications: Bachelor’s degree in any field.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Proficient in English, excellent customer service skills, and effective communication abilities.
• Working Conditions: Office environment, may include shift work or weekends.
• Qualities and Traits: Patient, empathetic, and adaptable with strong problem-solving skills.

Benefits and Perks

• Commission, Performance Bonus, Annual Appraisal, Employee Recognition Program, Holiday Gifts, Incentives
• Health Care On-Site, Life Insurance, HMO
• Annual Company Trip, Employee Discount, Gym Membership, Sleeping Quarters
• Job Training
• Maternity & Paternity Leave

Work-Life Balance

Read More