Call Center Agent

Softvire Pty Ltd; Manila; On-site; PHP 279,000 - 446,400; Full time

Job summary

A prominent software solutions company in Manila is hiring Call Center Agents with a focus on outbound sales. In this role, you will lead sales efforts by managing the entire B2B sales cycle, making outbound calls, generating leads, and selling Microsoft solutions. Ideal candidates should have at least 1 year of experience in B2B sales, strong communication skills, and familiarity with CRM tools. This dynamic position offers the chance to excel in a fast-paced environment and drive revenue for clients.

Qualifications

• At least 1 year of outbound B2B sales experience, ideally in software/IT.
• Proven ability to handle the full sales cycle independently.
• Familiarity with Microsoft products and cloud services.

Responsibilities

• Own the B2B sales cycle, from prospecting to closing.
• Generate and qualify leads through outbound calls and emails.
• Present and sell various Microsoft solutions.

Skills

Outbound B2B sales experience

Communication skills

Negotiation skills

Objection-handling skills

Results-oriented mindset

Tools

HubSpot

Salesforce

Zoho

LinkedIn Sales Navigator

Job description

We’re hiring Call Center Agents(Outbound Focus) to lead outbound sales efforts and help businesses adopt industry-leading Microsoft software solutions. If you thrive in a fast-paced environment, love connecting with decision-makers, and excel at driving revenue—this role is for you.

What You’ll Do

• Own the entire B2B sales cycle— from prospecting and cold outreach to negotiation and closing.
• Make outbound calls and craft targeted email outreach to generate and qualify leads.
• Present, demo, and sell a wide range of Microsoft solutions (Microsoft 365, Office Home & Business, Windows & Server Products, and more).
• Build strong relationships with IT managers, procurement teams, operations leaders, and other key decision-makers.
• Overcome objections with confidence and tailor value-based pitches to each client’s needs.
• Maintain accurate and organized records in the CRM, ensuring consistent follow-ups and pipeline visibility.
• Achieve and exceed monthly sales targets and KPIs in a high-performance environment.

What You Bring

• At least 1 year of outbound B2B sales experience (software/IT sales preferred).
• Proven ability to manage the full sales cycle independently.
• Familiarity with Microsoft products, cloud services, or SaaS solutions.
• Strong communication, negotiation, and objection-handling skills.
• Experience using CRM tools (HubSpot, Salesforce, Zoho, or similar).
• Driven, proactive, and results-oriented with a strong desire to win.

Nice to Have

• Experience selling Microsoft software or working with a Microsoft Partner.
• Familiarity with prospecting tools like LinkedIn Sales Navigator, Apollo, Lemlist, etc.
• Background in SaaS, cloud solutions, or IT solution selling.