Call Center Sales Agent

Neksjob Philippines; Pampanga; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is seeking an experienced Call Center Sales Agent to effectively communicate with customers, identify needs, and promote products and services. The ideal candidate is confident, persuasive, and goal-oriented in a target-driven environment.

Responsibilities include outbound calls, explaining offerings, identifying needs, handling objections, and converting leads into sales, while maintaining accurate CRM records and meeting KPIs.

Qualifications

• 1–2 years of call center, telesales, or sales experience.
• Strong communication and persuasion skills.
• Goal-oriented and motivated to achieve targets.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce and explain products and services.
• Identify customer needs and recommend suitable solutions.
• Handle customer questions and objections professionally.
• Convert qualified leads into sales.
• Follow up with customers and potential clients.
• Update customer information and sales records.
• Meet or exceed assigned sales quotas and KPIs.
• Provide excellent customer service throughout the sales process.
• Coordinate with the sales team regarding leads and customer concerns.

Skills

Call center experience

Strong communication

Persuasion skills

Negotiation skills

CRM knowledge

Goal-oriented

Customer service

Tools

CRM software

Job description

Job Description

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus
• Incentives

Professional Development

• Job Training
• Professional Development

We are seeking an experienced Call Center Sales Agent who can effectively communicate with customers, identify their needs, and promote company products and services. The ideal candidate is confident, persuasive, goal-oriented, and comfortable working in a target-driven environment.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce and explain products and services.
• Identify customer needs and recommend suitable solutions.
• Handle customer questions and objections professionally.
• Convert qualified leads into sales.
• Follow up with customers and potential clients.
• Update customer information and sales records.
• Meet or exceed assigned sales quotas and KPIs.
• Provide excellent customer service throughout the sales process.
• Coordinate with the sales team regarding leads and customer concerns.

Requirements

• 1–2 years of call center, telesales, or sales experience.
• Strong communication and persuasion skills.
• Confident and professional telephone manner.
• Goal-oriented and motivated to achieve targets.
• Good negotiation and objection-handling skills.
• Basic computer and CRM knowledge.
• Ability to work under pressure in a fast-paced environment.