After Sales Customer Service Representative

RSD Human Resource Management Consultancy; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Job Training

Government Mandated Benefits

Job summary

A human resource consultancy in Taguig is looking for a Customer Service Representative to provide excellent post-sale customer support. This entry-level position requires strong communication and interpersonal skills, along with the ability to handle inquiries and complaints effectively. Responsibilities include maintaining records of customer interactions and ensuring a seamless experience for customers. Candidates must hold a High School Diploma or equivalent and be comfortable in a fast-paced environment.

Qualifications

• Entry-level (0–2 years) experience in customer service preferred.
• Ability to follow processes and procedures efficiently.
• Comfortable working in a fast-paced environment.

Responsibilities

• Provide exceptional customer service support post-sale to enhance customer satisfaction.
• Manage customer inquiries and complaints effectively.
• Assist with resolving product issues and guide customers.
• Work collaboratively with other teams for a seamless customer experience.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Patience

Empathy

Education

High School Diploma or equivalent

Job description

RSD Human Resource Management Consultancy

Negotiable

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Description

• Provide exceptional customer service support post-sale to enhance customer satisfaction.
• Manage customer inquiries and complaints through various channels effectively.
• Assist with resolving product issues and provide guidance to customers.
• Work collaboratively with other teams to ensure a seamless customer experience.
• Maintain accurate records of customer interactions in the system.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy in handling customer interactions.
• Responsibilities and Duties: Ability to follow processes and procedures efficiently.
• Working Conditions: Comfortable working in a fast-paced environment.

Working Location

RDS Human Resource Management Consultancy

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