Call Center Agent

Bravissimo Resourcing Inc.; Makati; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Night Differential

HMO on Day 1

30K Signing Bonus

Job summary

A leading resource services company is seeking a Customer Service Representative to provide exceptional service at their Manila locations. This full-time role involves supporting customers, maintaining call quality, and meeting service standards. Qualified candidates can be college graduates with BPO experience or high school graduates with extensive BPO experience. Benefits include a signing bonus, HMO on Day 1, and night differentials, fostering an attractive work environment.

Qualifications

• Excellent English communication skills are required.
• Open to education level with relevant BPO experience.
• Amenable to work on holidays and shifting schedules.

Responsibilities

• Provide customer service support following service level requirements.
• Ensure call quality and meet customer care needs timely.

Skills

Excellent English Communication Skills

BPO experience

Willingness to work on shifting schedule

Education

College graduate or higher with BPO experience

High school graduate or college undergraduate with sufficient experience

Job description

Customer Service Representative (Onsite)

BRISolutions Human Resource Services | Full-time

Location/s: Alabang, Cubao, Mandaluyong and Taguig

Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

QUALIFICATIONS

• Excellent English Communication Skills
• Open to college graduates with at least 6 months of BPO experience
• Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience
• Amenable to work on shifting schedule and during holidays if needed
• Willing to work in Manila

BENEFITS

• Night Differential
• HMO on Day 1
• With 30K Signing Bonus!