Customer Service Representative | Onsite Alabang | Send Your Resume Now!

E-Solutions IT Services; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

HMO coverage on Day 1

HMO for up to 2 dependents

Leave credits + leave encashment

Performance incentive bonus

Annual performance increase

14th month pay

Career growth and advancement opportunities

Paid training and continuous learning programs

Supportive and professional work environment

Competitive compensation, benefits, and incentives

Job summary

A local IT service provider in Muntinlupa seeks customer service representatives for an on-site role. No experience required, but good English skills are essential. Responsibilities include handling customer inquiries, providing information, and ensuring customer satisfaction. Benefits include HMO coverage from day one, competitive compensation, leave credits, and opportunities for career growth. Fresh graduates and career shifters are encouraged to apply.

Responsibilities

• Handle inbound customer inquiries via voice and written channels.
• Assist customers with account-related concerns and general inquiries.
• Provide accurate information while delivering an excellent customer experience.
• Document customer interactions clearly and follow established processes.
• Meet quality, productivity, and customer satisfaction targets.

Skills

Good to excellent English communication skills (voice and written)

Education

High School Graduate (Old Curriculum)

Senior High School Graduate or higher

Job description

E-Solutions IT Services

Job Description

On-site - Muntinlupa, No Exp Required, High/Senior High School, Full-time.

Key Responsibilities

• Handle inbound customer inquiries via voice and written channels
• Assist customers with account-related concerns and general inquiries
• Provide accurate information while delivering an excellent customer experience
• Document customer interactions clearly and follow established processes
• Meet quality, productivity, and customer satisfaction targets

Qualifications

• Good to excellent English communication skills (voice and written)

Experience

• At least 1 year BPO experience is preferred
• Open to candidates with no CSR experience

Education

• High School Graduate (Old Curriculum)
• Senior High School Graduate or higher

Other Requirements

• Willing to work onsite in Alabang, Muntinlupa City

Benefits

• HMO coverage on Day 1
• HMO for up to 2 dependents
• Leave credits + leave encashment
• Performance incentive bonus
• Annual performance increase
• 14th month pay
• Career growth and advancement opportunities
• Paid training and continuous learning programs
• Supportive and professional work environment
• Competitive compensation, benefits, and incentives
• Fresh graduates and career shifters are encouraged to apply.

Job Type: Full-time