Butler

Accor; Makati; On-site; PHP 360,000 - 540,000; Full time

Job summary

Raffles Makati seeks an experienced butler to deliver personalized service to guests and distinguished VIPs in Manila’s premier district. You will coordinate with departments to meet guest preferences, arrange transfers, and provide seamless refreshments during stays.

The role requires a hospitality background, excellent communication, and a proactive, guest-first mindset to sustain the hotel’s legendary service standards in a luxury setting.

Qualifications

• Degree in Hospitality Management or related field is an asset.
• At least one year of experience as a butler in a luxury hotel.
• Strong interpersonal and problem-solving abilities with excellent communication and organizational skills.

Responsibilities

• Provides dedicated and exceptional butler service for guests and VIPs, and facilitates refreshments and transfer arrangements.
• Coordinates with different departments regarding guests' needs, such as stay requirements, laundry, pressing needs, and bookings.
• Prepares welcome amenities and assists with kitchen equipment setup.

Skills

Interpersonal skills

Communication

Organizational skills

Education

Hospitality Management degree (asset)

Tools

Opera

Microsoft Office

Job description

Company Description

Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.

Since opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.

Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.

Job Description

• Provides dedicated and exceptional butler service for guests and VIPs, and facilitates refreshments and transfer arrangement.
• Coordinates with different departments regarding guests' needs, such as guest stay requirements, laundry, pressing needs, and bookings.
• Prepares the set-up of welcome amenities, and assists with kitchen equipment.

Qualifications

• Graduate of a degree in Hospitality Management or a related field is an asset.
• At leastone (1) year of relevant experience as a butler in a luxury hotel.
• Strong interpersonal and problem-solving abilities with excellent communication and organizational skills.
• Knowledgeable in Opera and Microsoft applications.
• In possession of a valid work permit enabling employment in the Philippines.

Job Details

• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time