Business Analyst (Full Onsite/ASAP Joiners/Banking experience)

Ascendion; Taguig; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

Ascendion invites a Technical Business & Systems Analyst to bridge Fraud and Compliance business needs with IT system execution. You will drive delivery of new projects while maintaining stability, compliance, and performance of existing operational systems.

The role requires close collaboration with Fraud investigators, Compliance Officers, Legal, and Audit teams to translate regulations into technical requirements, oversee testing, and ensure auditable documentation throughout the project

Qualifications

• Experience eliciting complex business needs from regulators and audits.
• Ability to analyze feasibility and perform gap analyses.
• Experience coordinating cross-functional teams (business, QA, IT).

Responsibilities

• Elicit and document complex business needs from new regulations or fraud trends.
• Evaluate feasibility and perform gap analysis between current and desired systems.
• Serve as primary liaison between business users, development teams, and QA.
• Define UAT strategy and manage test plans and defect triage during integration.
• Assist in release planning and create operational documentation.
• Investigate production incidents related to compliance and data integrity.
• Perform RCA and recommend system enhancements to prevent recurrence.
• Manage configurations and change control after deployment.
• Provide auditable system documentation for auditors.
• Monitor compliance timeliness, fraud detection rates, and system stability.

Skills

Business analysis

Systems analysis

Stakeholder management

UAT planning

Root cause analysis

Change control

Incident management

Documentation

QA liaison

Tools

SQL

Jira

Confluence

Tableau

Excel

Job description

About the role

The Technical Business & Systems Analyst is a role serving as the critical bridge between the business requirements of the Fraud and Compliance Unit and the technical execution of IT systems. This role is responsible for driving the successful delivery of new projects while simultaneously ensuring the stability, compliance, and performance of existing operational systems.

Key responsibilities

• Proactively engage with Fraud investigators, Compliance Officers, Legal, and Audit stakeholders to elicit, analyze, and document complex business needs stemming from new regulations, policy changes, or emerging fraud trends

• Evaluate the technical feasibility of requirements, conducting gap analysis between current system capabilities and desired future states

• Serve as the primary point of contact between the business users, technical development teams, and Quality Assurance (QA)

• Define User Acceptance Testing (UAT) strategy, assist the business in creating and executing test plans, and manage defect triage activities during system integration and UAT phases

• Participate in release management planning, assist in creating operational documentation, and facilitate the smooth transition of new or enhanced systems into the production environment

• Investigate and resolve complex production incidents, particularly those related to compliance breaches, false positive/negative fraud alerts, system downtime, and data integrity issues

• Perform detailed Root Cause Analysis (RCA) for recurring issues, recommending and driving necessary system enhancements or design changes to prevent recurrence

• Manage system configurations, parameters, and rulesets post-deployment, ensuring all operational changes follow strict change control and audit protocols

• Ensure all systems and documentation maintain an auditable state, providing necessary artifacts and explanations to internal and external auditors regarding system logic and compliance adherence

• Monitor key system metrics related to compliance reporting timeliness, fraud detection rates, and system stability, escalating deviations as necessary