Business System Analyst

Hammerjack Pty Ltd; Philippines; On-site; PHP 420,000 - 720,000; Full time

Benefits offered by this job

Career growth opportunities

Exposure to global operations

Job summary

Hammerjack Pty Ltd in the Philippines seeks a seasoned Business/Systems Analyst to bridge business needs and delivery. You will own requirements, documentation, testing, training, and change management for data/analytics initiatives.

Ideal candidates have 4–7 years in analyst roles, hands-on UAT, training, and change management, and a degree in business or information systems. Night shift onsite experience is required.

Qualifications

• 4–7 years as a business or systems analyst on data/analytics initiatives.
• Experience with requirements, UAT, training, and change management.
• Bachelor's degree in business, information systems, or a related field.

Responsibilities

• Document current and future workflows and requirements.
• Define acceptance criteria and metric logic.
• Track assumptions, decisions, dependencies and UAT sign-off.
• Lead testing, training and change management.
• Maintain shared delivery documentation.

Skills

Requirements gathering

UAT facilitation

Training and change management

Documentation

Communication

Education

Bachelor's degree in business, information systems, or related field

Tools

SQL

Power BI

Sigma

Monday.com

Job description

Role Summary

The bridge between business and delivery — owning requirements, documentation, testing, training, and change management.

Key Responsibilities

• Document current and future workflows and requirements.
• Define acceptance criteria and metric logic.
• Track assumptions, decisions, dependencies and UAT sign-off.
• Lead testing, training and change management.
• Maintain shared delivery documentation.

Requirements

• 4–7 years as a business or systems analyst on data/analytics initiatives.
• Experience with requirements, UAT, training, and change management.
• Bachelor's degree in business, information systems, or a related field.
• Willingness to work onsite during night shift hours (between 9:00 PM – 11:00 PM start time).

Technical and Tool Familiarity

• Requirements and documentation practices and tooling.
• SQL and BI familiarity (Sigma, Power BI).
• Test management and UAT practices.
• Delivery tracking (e.g., Monday.com).

Key Competencies

• Exceptional written and verbal communication.
• Rigorous and organized; nothing falls through the cracks.
• Bridges business and technical language.
• Comfortable facilitating UAT and training.
• Takes ownership of clarity.

Decision Authority

• Decides: documentation standards, acceptance-criteria structure, UAT plan.
• Owns: requirements record, decision log, training materials.
• Shares: metric logic (with the Analytics Engineer), scope (with the Product Owner).
• Escalates: unresolved requirements or sign-off risks to the Product Owner.

Why Join Us

Competitive salary and benefits

Dynamic, supportive, and collaborative work environment

Opportunities for career growth

Exposure to global operations and US-based stakeholders