Branch Operations & Service Leader

CBS China Bank Savings; Nabunturan; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

CBS China Bank Savings is seeking a Branch Service Head in Nabunturan to oversee day-to-day branch operations, ensuring compliance with bank policies and internal controls. You will support marketing through cross-selling bank products and services while supervising a team to deliver superior customer service.

The role emphasizes cash and deposit operations, internal controls, and administrative responsibilities, with a focus on leadership, risk management, and customer satisfaction in a busy

Qualifications

• Bachelor's degree in a 4-year course is required.
• Minimum 5 years experience in branch banking operations, with exposure to new accounts, tellering and clearing.

Responsibilities

• Oversee cash management functions.
• Oversee deposit operations functions.
• Ensure internal control and compliance with bank policies.
• Support marketing through cross-selling of services.
• Lead people management and development functions.
• Handle administrative functions for the branch.

Skills

Customer service

People management

Banking operations knowledge

Leadership

Education

Bachelor's degree (4-year)

Job description

CBS China Bank Savings is seeking a Branch Service Head in Nabunturan to oversee day-to-day branch operations, ensuring compliance with bank policies and internal controls. You will support marketing through cross-selling bank products and services while supervising a team to deliver superior customer service.

The role emphasizes cash and deposit operations, internal controls, and administrative responsibilities, with a focus on leadership, risk management, and customer satisfaction in a busy