Branch Service Head (Nabunturan, Davao de Oro)

CBS China Bank Savings; Nabunturan; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

CBS China Bank Savings is seeking a Branch Service Head in Nabunturan to oversee day-to-day branch operations, ensuring compliance with bank policies and internal controls. You will support marketing through cross-selling bank products and services while supervising a team to deliver superior customer service.

The role emphasizes cash and deposit operations, internal controls, and administrative responsibilities, with a focus on leadership, risk management, and customer satisfaction in a busy

Qualifications

• Bachelor's degree in a 4-year course is required.
• Minimum 5 years experience in branch banking operations, with exposure to new accounts, tellering and clearing.

Responsibilities

• Oversee cash management functions.
• Oversee deposit operations functions.
• Ensure internal control and compliance with bank policies.
• Support marketing through cross-selling of services.
• Lead people management and development functions.
• Handle administrative functions for the branch.

Skills

Customer service

People management

Banking operations knowledge

Leadership

Education

Bachelor's degree (4-year)

Job description

Branch Service Head oversees the day-to-day operations of the branch. He/She ensures that branch operations adhere to the bank policies and procedures and the internal control is observed at all times. He/She assist the Branch Head in marketing through cross-selling of bank products and services.

As a Branch Service Head, she will be responsible for the following:

• Cash Management Functions
• Deposit Operations Functions
• Internal Control and Compliance Functions
• Marketing Functions
• People Management & Development Functions
• Administrative Functions

QUALIFICATIONS:

• Must be a college graduate of any 4 year course, preferably business course
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
• With extensive knowledge in bank policies and procedures for branch operations
• Customer service oriented and able to supervise people.