Branch Operations & Service Leader

cbs china bank savings; Northern Mindanao; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

CBS China Bank Savings in the Philippines seeks a Branch Service Head to oversee day-to-day branch operations and ensure policy compliance. This role supports marketing through cross-selling and assists the Branch Head in supervision and staff development.

The position covers cash and deposit operations, internal controls, and administrative functions, requiring a strong customer service focus and extensive knowledge of banking procedures.

Qualifications

• College graduate of any 4-year course; business preferred.
• At least 5 years of branch banking operations experience.
• Extensive knowledge of bank policies and branch procedures.
• Customer service oriented with supervisory ability.

Responsibilities

• Cash management functions
• Deposit operations functions
• Internal control and compliance functions
• Marketing functions
• People management & development functions
• Administrative functions

Skills

Customer service

People supervision

Banking operations knowledge

Policy compliance

Education

College graduate (4-year)

Job description

CBS China Bank Savings in the Philippines seeks a Branch Service Head to oversee day-to-day branch operations and ensure policy compliance. This role supports marketing through cross-selling and assists the Branch Head in supervision and staff development.

The position covers cash and deposit operations, internal controls, and administrative functions, requiring a strong customer service focus and extensive knowledge of banking procedures.