Branch Operations & Service Leader

CBS China Bank Savings; North Cotabato; On-site; PHP 600,000 - 900,000; Full time

Job summary

CBS China Bank Savings is seeking a Branch Service Head to oversee daily branch operations and ensure alignment with bank policies and internal controls. The role supports the Branch Head in marketing through cross-selling bank products and services.

The incumbent will supervise cash, deposits, controls, marketing, and administrative tasks while driving customer service excellence and staff development at the branch level.

Qualifications

• Must be a college graduate of any 4 year course, preferably business course.
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
• With extensive knowledge in bank policies and procedures for branch operations.
• Customer service oriented and able to supervise people.

Responsibilities

• Cash Management Functions
• Deposit Operations Functions
• Internal Control and Compliance Functions
• Marketing Functions
• People Management & Development Functions
• Administrative Functions

Skills

Customer service

People supervision

Education

Bachelor’s degree

Job description

CBS China Bank Savings is seeking a Branch Service Head to oversee daily branch operations and ensure alignment with bank policies and internal controls. The role supports the Branch Head in marketing through cross-selling bank products and services.

The incumbent will supervise cash, deposits, controls, marketing, and administrative tasks while driving customer service excellence and staff development at the branch level.