Branch Head: Growth Leader in Banking & Customer Experience

Metrobank; Mandaluyong; Vor Ort; PHP 2.800.000 - 4.200.000; Vollzeit

Zusammenfassung

Metrobank Shaw CBC Center Branch in Mandaluyong seeks a Branch Head to lead daily operations, drive sales, and nurture customer relationships across the area. You will oversee service quality, risk controls, and regulatory compliance while building a high-performing team.

The role requires a decade of banking experience with at least five years in a supervisory capacity, a strong track record in sales and client management, and the ability to adapt in a fast-paced, customer-driven environment.

Qualifikationen

• Minimum of ten (10) years of progressive experience in banking, including at least five (5) years in a managerial or supervisory role within branch operations
• Proven track record in sales generation, client relationship management, and team leadership
• Experience in overseeing full branch operations, including customer service, compliance, and operational risk management

Aufgaben

• Process and interpret information to derive meaningful insights, make informed decisions, and leverage insights to think creatively and explore unconventional solutions
• Identify and contact potential customers in order to generate new business
• Persuade potential customers to purchase products or services
• Build connections with customers and lay the foundation for trust
• Stay informed about market trends, competitor activities, and emerging opportunities
• Understand and use modern technology effectively

Kenntnisse

Leadership

Sales generation

Customer service

Relationship management

Integrity

Ausbildung

Bachelor’s degree in Business Administration, Banking & Finance, Economics, or related field

Master’s degree or relevant post-graduate studies preferred

Jobbeschreibung

Metrobank Shaw CBC Center Branch in Mandaluyong seeks a Branch Head to lead daily operations, drive sales, and nurture customer relationships across the area. You will oversee service quality, risk controls, and regulatory compliance while building a high-performing team.

The role requires a decade of banking experience with at least five years in a supervisory capacity, a strong track record in sales and client management, and the ability to adapt in a fast-paced, customer-driven environment.