Branch Banking: Customer Experience Specialist

RCBC; Butuan; Presencial; PHP 290.000 - 424.000; Jornada completa

Descripción de la vacante

RCBC in the Philippines seeks a customer service professional to deliver accurate over-the-counter services in the Business Center. The role emphasizes compliance with BSP/AMLA and internal policies while actively identifying and mitigating risks. You will contribute to branch initiatives through outstanding service delivery and customer engagement.

Fresh graduates are welcome to apply. Willingness to be assigned in Butuan City is required for this position.

Formación

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.

Responsabilidades

• Provide competent, timely, and error-free over-the-counter services in the Business Center.
• Ensure compliance with BSP/AMLA regulations and internal policies.
• Recognize risk areas and mitigate risks by implementing bank policies and procedures.
• Support business objectives through excellent customer service delivery and branch initiatives.
• Willing to be assigned in Butuan City.

Conocimientos

Customer service

Communication

Time management

Decision making

Empathy

Educación

4-year degree

Descripción del empleo

RCBC in the Philippines seeks a customer service professional to deliver accurate over-the-counter services in the Business Center. The role emphasizes compliance with BSP/AMLA and internal policies while actively identifying and mitigating risks. You will contribute to branch initiatives through outstanding service delivery and customer engagement.

Fresh graduates are welcome to apply. Willingness to be assigned in Butuan City is required for this position.