Banking Service Associate - Customer Experience & Compliance

RCBC; Dasmariñas; Vor Ort; PHP 201.000 - 268.000; Vollzeit

Zusammenfassung

RCBC in Dasmariñas, Philippines is seeking candidates for an entry-level Customer Service role in the Business Center. You will provide accurate over-the-counter services, ensure compliance with BSP/AMLA rules, and help mitigate risks by applying bank policies. The position emphasizes empathic client engagement and service quality.

Fresh graduates are welcome to apply. You will work to meet service standards, support process improvements, and assist in daily administrative tasks within the

Qualifikationen

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.
• Compassionate and committed to the organization, people and service oriented, with concern for order, quality and accuracy.

Aufgaben

• Provide competent, timely, and accurate over-the-counter services to customers.
• Ensure compliance with internal policies, BSP/AMLA regulations and external regulatory rules.
• Identify risk areas and mitigate risks by adhering to bank policies and procedures.
• Support branch objectives through excellent customer service and service-related initiatives.

Kenntnisse

Customer service

Regulatory compliance

Attention to detail

Communication skills

Ausbildung

4-year degree

Jobbeschreibung

RCBC in Dasmariñas, Philippines is seeking candidates for an entry-level Customer Service role in the Business Center. You will provide accurate over-the-counter services, ensure compliance with BSP/AMLA rules, and help mitigate risks by applying bank policies. The position emphasizes empathic client engagement and service quality.

Fresh graduates are welcome to apply. You will work to meet service standards, support process improvements, and assist in daily administrative tasks within the