BPO Training Support Specialist

Teleperformance; Philippines; On-site; PHP 335,000 - 446,000; Full time

Job summary

Teleperformance in the Philippines is seeking a training coordinator to support HR-related training activities and maintain accurate training records. The role requires excellent communication, strong organizational skills, and the ability to work with cross-functional teams to meet deadlines.

Proficiency in Microsoft Word, Excel, PowerPoint, and LMS is essential, along with a customer-service mindset to support employee development and adapt to changing priorities.

Qualifications

• High school diploma or equivalent; training/HR qualifications preferred.
• Experience in training coordination, training support, or HR administration.
• Strong organisational and administrative skills for multi-tasking and deadlines.
• Excellent written and verbal communication for all employee levels.
• Proficiency in Word, Excel, PowerPoint and LMS.
• Ability to collaborate within a team and support training objectives.
• Strong attention to detail and accuracy in training records.
• Customer-service orientation to support employee development.
• Flexibility to adapt to changing priorities and operations.
• Basic knowledge of BPO operations or customer service processes is advantageous.

Education

High school diploma or equivalent; training/HR qualifications preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Learning Management System (LMS)

Job description

Teleperformance in the Philippines is seeking a training coordinator to support HR-related training activities and maintain accurate training records. The role requires excellent communication, strong organizational skills, and the ability to work with cross-functional teams to meet deadlines.

Proficiency in Microsoft Word, Excel, PowerPoint, and LMS is essential, along with a customer-service mindset to support employee development and adapt to changing priorities.