BPO Training Lead & Coach — Hybrid Role

TASQ Staffing Solutions; Cebu City; Hybrid; PHP 446,400 - 613,800; Full time

Job summary

A leading staffing solution provider in Cebu City is looking for an experienced Training Manager. This hybrid role includes overseeing training requirements, mentoring trainers, and developing training materials. Candidates should have at least 2 years of training management experience in the BPO industry and a relevant college degree. Positive leadership feedback is preferred.

Qualifications

• At least 2 years of experience as a training manager within the BPO industry.
• Experience in managing trainers and leadership staff.
• Positive feedback from local leadership and teams.

Responsibilities

• Assist the senior training manager in overseeing training requirements.
• Monitor and mentor trainers to enhance their skills.
• Develop training materials and conduct training classes.

Skills

Coaching

Mentoring

Training Needs Analysis

Communication Skills

Education

College degree in nursing, psychology, mass communications, or education

Job description

A leading staffing solution provider in Cebu City is looking for an experienced Training Manager. This hybrid role includes overseeing training requirements, mentoring trainers, and developing training materials. Candidates should have at least 2 years of training management experience in the BPO industry and a relevant college degree. Positive leadership feedback is preferred.