Hybrid Training Manager — Lead BPO Coaching & Programs

TASQ Staffing Solutions; Cebu City; Hybrid; PHP 446,400 - 669,600; Full time

Job summary

A leading staffing solutions provider in Cebu City seeks a Training Manager to oversee training staff and develop effective training programs. The ideal candidate has at least 2 years of experience in the BPO sector and a relevant college degree. Focus on coaching and mentoring trainers, as well as creating a supportive work environment. Join us in making a positive impact in our training initiatives!

Qualifications

• Minimum of 2 years as a training manager in the BPO industry.
• Positive feedback from local leadership and their leadership teams.

Responsibilities

• Help oversee training requirements for the program and projects.
• Monitor, coach, and mentor trainers.
• Develop training materials and assessments.
• Facilitate training classes as needed.
• Analyze data to gauge training program effectiveness.
• Conduct trainer interviews and strengthen resources.

Skills

Coaching

Mentoring

Training material development

Data analysis

Communication

Education

College degree in Nursing, Psychology, Mass Communications, or Education

Job description

A leading staffing solutions provider in Cebu City seeks a Training Manager to oversee training staff and develop effective training programs. The ideal candidate has at least 2 years of experience in the BPO sector and a relevant college degree. Focus on coaching and mentoring trainers, as well as creating a supportive work environment. Join us in making a positive impact in our training initiatives!