BPO Training & Development Specialist

Offshore Business Processing; Pasig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Annual Appraisal

Employee of the Month Award

HMO

Free Meals

Job Training

Job summary

Offshore Business Processing in Pasig is hiring for a Training and Development role requiring at least 2 years of relevant experience. The successful candidate will train and support associates and assist in developing training processes. Benefits include HMO on Day 1, performance bonuses, and various incentives. The candidate should be adaptable to flexible work schedules and public holidays. This position offers numerous opportunities for professional growth and skills enhancement.

Qualifications

• At least 2 years of experience in Training & Development or equivalent area.
• Background in freight forwarding or customs brokerage is an advantage.
• Able to work flexible schedules and holidays.

Responsibilities

• Train and mentor associates on required skills per client request.
• Assist the Training Supervisor with related tasks.
• Conduct and develop effective training techniques for new hires.
• Administer Learning and Performance Needs Analysis on employees.

Skills

Training & Development

Time management

Customer experience

Education

Bachelor's degree or 2 years in college

Job description

Offshore Business Processing in Pasig is hiring for a Training and Development role requiring at least 2 years of relevant experience. The successful candidate will train and support associates and assist in developing training processes. Benefits include HMO on Day 1, performance bonuses, and various incentives. The candidate should be adaptable to flexible work schedules and public holidays. This position offers numerous opportunities for professional growth and skills enhancement.