BPO Customer Experience Specialist — Bonuses & HMO

Recruitify_HR; Taguig; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Health Insurance (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency in Taguig is seeking a Customer Service representative to provide excellent assistance through effective communication and problem-solving. The ideal candidate will have 1-3 years of experience in a call center or customer service role, strong communication skills, and an empathetic approach. This full-time position offers a salary of 25K-40K PHP with additional benefits, such as a performance bonus and flexible working conditions.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls in a professional manner.
• Document customer interactions and transactions accurately.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and elevate issues as necessary.

Skills

Strong verbal and written communication skills

Empathetic

Patient

Customer-oriented

Education

Bachelor's degree in a relevant field

Job description

A recruitment agency in Taguig is seeking a Customer Service representative to provide excellent assistance through effective communication and problem-solving. The ideal candidate will have 1-3 years of experience in a call center or customer service role, strong communication skills, and an empathetic approach. This full-time position offers a salary of 25K-40K PHP with additional benefits, such as a performance bonus and flexible working conditions.