Customer Experience Specialist – Remote Options, Bonus & HMO

Recruitify_HR; Pasig; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading BPO company in Metro Manila seeks a Customer Service Representative to provide exceptional support via phone, email, and chat. Ideal candidates have 1-3 years of experience in a similar field and hold a Bachelor's degree. Responsibilities include resolving customer inquiries, maintaining product knowledge, and collaborating with team members to enhance the customer experience. The offered salary is between 25K-30K. Benefits include performance bonuses and health insurance.

Qualifications

• 1–3 years in customer service or BPO environment.
• Ability to handle multiple tasks in a dynamic environment.
• Customer-focused attitude with a passion for helping others.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely manner.
• Maintain knowledge of products and services.
• Document customer interactions for future reference.
• Collaborate with team members to enhance customer experience.

Skills

Strong communication skills

Interpersonal skills

Education

Bachelor’s degree in a relevant field

Job description

A leading BPO company in Metro Manila seeks a Customer Service Representative to provide exceptional support via phone, email, and chat. Ideal candidates have 1-3 years of experience in a similar field and hold a Bachelor's degree. Responsibilities include resolving customer inquiries, maintaining product knowledge, and collaborating with team members to enhance the customer experience. The offered salary is between 25K-30K. Benefits include performance bonuses and health insurance.