Blended CSR – Voice & Non-Voice, Makati

GDV BUSINESS SERVICES CO.; Makati; On-site; PHP 371,000 - 444,000; Full time

Benefits offered by this job

Paid training

HMO

Career growth

Other benefits

Job summary

GDV BUSINESS SERVICES CO. in Makati is seeking a Blended Customer Service Representative to handle inquiries across voice and non-voice channels. The role requires basic computer skills and strong communication, with a shift-based schedule and onsite work in Makati.

The position offers a salary package of up to ₱36,500 and includes paid training, HMO, and other benefits, with opportunities for career growth within a blended customer service account.

Qualifications

• High School / Senior High School or higher required.
• 6 months of BPO experience preferred.
• Good communication skills required.
• Basic computer skills required.
• Willing to work onsite.
• Willing to work on shifting schedules.

Responsibilities

• Handle customer inquiries through voice and non-voice channels
• Assist with account-related concerns and requests
• Provide accurate information and appropriate solutions
• Document customer interactions and requests
• Maintain quality and productivity standards

Skills

Communication skills

Basic computer skills

On-site work readiness

Education

High School / Senior High School or higher

Job description

GDV BUSINESS SERVICES CO. in Makati is seeking a Blended Customer Service Representative to handle inquiries across voice and non-voice channels. The role requires basic computer skills and strong communication, with a shift-based schedule and onsite work in Makati.

The position offers a salary package of up to ₱36,500 and includes paid training, HMO, and other benefits, with opportunities for career growth within a blended customer service account.