Blended CSR: Voice + Chat with HMO Day 1 & Growth

JobsAvenuePH; Parañaque; Sur place; PHP 268 000 - 402 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Monthly incentives and rewards

Paid training

HMO + dependent coverage

Retirement plan

Career development opportunities

Fun company events

Résumé du poste

A leading BPO company in Parañaque is urgently hiring Customer Service Representatives for a blended account. This role suits both first-time applicants and experienced candidates looking for growth, competitive benefits, and a supportive environment. Responsibilities include handling voice calls and non-voice support, providing customer information, and maintaining service standards. The position offers a competitive salary, paid training, HMO coverage, and career development opportunities.

Qualifications

• No call center experience is required for college-level and SHS graduates.
• Willingness to work onsite in Parañaque is required.

Responsabilités

• Handle a mix of inbound voice calls and non-voice support.
• Provide accurate information and resolve customer concerns.
• Document cases using internal systems and tools.
• Maintain quality and service standards.
• Join training sessions and coaching programs.

Connaissances

Good English communication skills

Formation

Completed 2 years in college

K12 / Senior High School Graduate

High School Graduate – Old Curriculum with 6 months BPO experience

Description du poste

A leading BPO company in Parañaque is urgently hiring Customer Service Representatives for a blended account. This role suits both first-time applicants and experienced candidates looking for growth, competitive benefits, and a supportive environment. Responsibilities include handling voice calls and non-voice support, providing customer information, and maintaining service standards. The position offers a competitive salary, paid training, HMO coverage, and career development opportunities.