Blended CSR: Voice & Chat — Training, HMO + Growth

JobsAvenuePH; Parañaque; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary package

Monthly incentives and rewards

Paid training

HMO + dependent coverage

Retirement plan

Career development opportunities

Fun company events

Job summary

A leading customer service provider in Parañaque is urgently hiring Customer Service Representatives for a blended (voice + non-voice) account. The ideal candidates can be first-time applicants or experienced CSRs. Responsibilities include handling inbound calls and providing customer support, with a strong emphasis on good communication skills. The company offers competitive salary packages, paid training, and career development opportunities.

Qualifications

• Completed at least 2 years in college or senior high school.
• No call center experience required for college-level and SHS graduates.
• Willingness to work onsite in Parañaque.

Responsibilities

• Handle a mix of inbound voice calls and non-voice support.
• Provide accurate information and resolve customer concerns.
• Document cases using internal systems.

Skills

Good English communication skills

Education

Completed 2 years in college

K12 / Senior High School Graduate

High School Graduate with 6 months BPO experience

Job description

A leading customer service provider in Parañaque is urgently hiring Customer Service Representatives for a blended (voice + non-voice) account. The ideal candidates can be first-time applicants or experienced CSRs. Responsibilities include handling inbound calls and providing customer support, with a strong emphasis on good communication skills. The company offers competitive salary packages, paid training, and career development opportunities.