Billing Operations & Payments Lifecycle Lead

JPMorganChase; Taguig; Sur place; PHP 60 000 - 85 000; Plein temps

Résumé du poste

JPMorganChase is seeking a Payments Lifecycle Associate I in Billing Operations (Securities Services) to support invoice clearing and receivables, enabling accurate settlement outcomes. You will investigate exceptions, post ledger entries, and partner with regional teams to ensure timely, controlled processes.

The role emphasizes data-driven problem solving, cross-team collaboration, and contributing to process improvements to deliver a consistent client experience.

Qualifications

• Experience supporting billing operations, invoice clearing, accounts receivable, or settlement operations.
• Knowledge of basic accounting concepts, including receivables and general ledger processes.
• Ability to investigate exceptions, perform reconciliations, and document outcomes accurately.
• Strong attention to detail and ability to manage multiple tasks with effective prioritization.
• Strong written and verbal communication skills, including the ability to communicate with stakeholders at different levels.
• Strong analytical and problem-solving skills with a focus on timely resolution.
• Ability to collaborate effectively with teammates and partner teams to achieve shared goals.
• Willingness and ability to work the stated shift schedule in Philippine Time.

Responsabilités

• Perform invoice clearing activities within established service level agreements.
• Investigate invoice settlement inquiries and provide clear, timely resolution.
• Research, prepare, and post general ledger entries in relevant ledger systems to clear client receivables.
• Identify, investigate, and remediate processing errors to prevent recurring issues and reduce funding delays.
• Reconcile processed transactions against client remittances using an approved reconciliation tool.
• Escalate internal and external findings to the appropriate stakeholders with clear documentation.
• Maintain trackers and logs to support performance reporting and metrics generation.
• Monitor invoice clearing key performance indicators and support timely break resolution within agreed timeframes.
• Identify trends through data and observed behaviors and recommend efficiency and control improvements.
• Coordinate with peers and stakeholders to align daily priorities and meet service level targets.
• Participate in process improvement and re-engineering initiatives to strengthen operational efficiency.

Connaissances

Billing operations

Accounts receivable

Settlement operations

Basic accounting concepts

Reconciliations

Attention to detail

Communication skills

Analytical thinking

Team collaboration

Shift availability (PH time)

Description du poste

JPMorganChase is seeking a Payments Lifecycle Associate I in Billing Operations (Securities Services) to support invoice clearing and receivables, enabling accurate settlement outcomes. You will investigate exceptions, post ledger entries, and partner with regional teams to ensure timely, controlled processes.

The role emphasizes data-driven problem solving, cross-team collaboration, and contributing to process improvements to deliver a consistent client experience.