Billing and Refund Assistant

Private Advertiser; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Job summary

Private Advertiser in Quezon City is seeking a detail-oriented Billing & Refund Assistant to join our Accounting team. You will prepare invoices, SOAs, credit memos, and process refunds with accuracy.

You will verify documents, post entries in SAP, coordinate with Sales and Inventory, and maintain reports to ensure timely billing and refunds. Strong Excel skills and ERP familiarity are preferred for handling sensitive financial data.

Qualifications

• Bachelor's degree in accounting or related field.
• Experience in billing, accounting support, or similar function.
• Familiarity with SAP or other ERP systems.
• Strong attention to detail and ability to handle financial data.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Verify delivery receipts, customer POs, SOs, and other documents for invoicing.
• Check sales order prices against approved price lists and POs.
• Prepare and generate invoices, SOAs, and credit memos on time.
• Post invoices and credit memos to customer ledgers accurately.
• Review pull-out documents and coordinate with Sales/Inventory for discrepancies.
• Process customer refund requests arising from excess materials or payments.
• Verify refund requests in SAP and update ledgers accordingly.
• Prepare updated SOAs and coordinate refund cheque processing.
• Sort, file, and maintain invoices, memos, and statements.
• Monitor timely delivery and return of invoices and memos.
• Maintain invoice monitoring reports and submit on time.
• Check completeness of monthly invoice and credit memo records.
• Perform other duties as assigned by supervisor/manager.

Skills

Billing

Attention to detail

Organizational skills

Time management

Communication

Independent worker

Education

Bachelor's degree in Accounting

Tools

SAP

Microsoft Excel

ERP systems

Job description

About the Role

We are looking for a detail-oriented and organized Billing & Refund Assistant to join our Accounting team. The role is responsible for the accurate and timely preparation of sales invoices, statements of account, credit memos, and customer refunds, while ensuring complete documentation and proper coordination with different departments.

Key Responsibilities

• Verify delivery receipts, customer purchase orders, sales orders, and other supporting documents for invoicing.
• Check sales order prices against approved price lists and customer purchase orders.
• Prepare and generate accurate Sales Invoices (SI), Statements of Account (SOA), and Credit Memos (CM) within the required timelines.
• Ensure accurate and complete posting of invoices and credit memos to customer ledgers.
• Review and verify pull-out documents and coordinate with the Sales and Inventory teams regarding any discrepancies.
• Process customer refund requests arising from excess materials returned, excess payments, and tools bonds.
• Verify refund requests against customer ledgers and process the necessary transactions in SAP.
• Prepare updated SOAs and coordinate with Accounting for refund cheque processing.
• Sort, organize, and properly file invoices, credit memos, and statements of account.
• Monitor the timely delivery and return of invoices, credit memos, and SOAs.
• Maintain and update invoice monitoring reports and submit required reports on time.
• Check the completeness of monthly invoice and credit memo records.
• Perform other related duties as may be assigned by the Immediate Supervisor/Manager.

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or any related course.
• Experience in billing, accounting support, or similar functions is an advantage.
• Knowledge of sales invoicing, credit memos, and customer refund processing is an advantage.
• Familiarity with SAP or other accounting/ERP systems is preferred.
• Strong attention to detail and accuracy, particularly when handling financial documents and numerical information.
• Good organizational and time-management skills.
• Good communication and coordination skills, with the ability to work effectively with different departments.
• Ability to work independently and meet deadlines.
• Legible handwriting, particularly when writing numbers and financial information.
• Proficient in Microsoft Office, particularly Excel.