Bilingual Khmer-English Customer Support (Onsite, Night Shift)

Gratitude Philippines; Quezon City; On-site; PHP 680,000 - 1,265,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Training

Free Parking

Company Events

Promotion to Permanent Employee

Career Growth Opportunities

Job summary

Gratitude Philippines is hiring a multilingual Customer Service Associate for Khmer in Quezon City. The position is 100% onsite with shifting/night shifts, offering a monthly salary of ₱60,946 – ₱113,346 and a ₱20,000 sign-on bonus plus incentives.

Availability is ASAP with target start date in September 2026. You will handle Khmer and English customer interactions, assist with account and billing concerns, and document interactions to meet service targets.

Qualifications

• Fluent in Khmer and able to communicate professionally.
• Good working knowledge of English.
• BPO experience is NOT required; O2C knowledge is an advantage.

Responsibilities

• Handle inbound and outbound customer interactions via phone, chat, email, and other channels.
• Provide customer support in Khmer and English.
• Assist with account, billing, service, and product-related concerns.
• Resolve customer concerns efficiently and professionally.
• Accurately document customer interactions.
• Meet quality, productivity, attendance, and customer satisfaction targets.

Skills

Khmer

English

Job description

Gratitude Philippines is hiring a multilingual Customer Service Associate for Khmer in Quezon City. The position is 100% onsite with shifting/night shifts, offering a monthly salary of ₱60,946 – ₱113,346 and a ₱20,000 sign-on bonus plus incentives.

Availability is ASAP with target start date in September 2026. You will handle Khmer and English customer interactions, assist with account and billing concerns, and document interactions to meet service targets.