Bilingual Credit Service Associate (Spanish/Portuguese)

Medtronic plc; Philippines; Hybrid; PHP 279,000 - 424,000; Full time

Job summary

Medtronic plc seeks an Associate Credit Service Representative for the Market in Taguig City, Philippines. This entry-level role emphasizes credit and collections, client communication, and collaboration across Finance and market teams to resolve account issues.

The position is offered with a flexible work arrangement and requires fluency in Spanish or Portuguese, plus a Baccalaureate degree and basic digital skills. Training will introduce AI-enabled tools and modern workflow environments.

Qualifications

• Entry level role with no experience required.
• Requires a Baccalaureate degree.
• Fluency in either Spanish or Portuguese is mandatory.
• Basic digital literacy and adaptability to evolving technologies and AI-assisted ways of working.

Responsibilities

• Manage credit and collections activities, including customer communication via phone and email, to resolve outstanding balances.
• Negotiate payment arrangements and support effective debt recovery while maintaining positive customer relationships.
• Monitor high-risk and overdue accounts and implement appropriate collection strategies.
• Collaborate with Finance, Customer Service, market teams, and other stakeholders to resolve account-related issues.
• Escalate complex or sensitive cases appropriately and in a timely manner.

Skills

Credit management

Customer communication

Negotiation

Digital literacy

Spanish/Portuguese bilingual

Education

Baccalaureate degree

Tools

AI-enabled tools

CRM systems

Job description

Medtronic plc seeks an Associate Credit Service Representative for the Market in Taguig City, Philippines. This entry-level role emphasizes credit and collections, client communication, and collaboration across Finance and market teams to resolve account issues.

The position is offered with a flexible work arrangement and requires fluency in Spanish or Portuguese, plus a Baccalaureate degree and basic digital skills. Training will introduce AI-enabled tools and modern workflow environments.