Bilingual Collections Specialist Onsite (Tagalog/English)

Monee; Manila; On-site; PHP 223,200 - 279,000; Full time

Job summary

A financial services company is seeking a client relations specialist based in the Ortigas and BGC areas. The role involves informing clients about dues, following up on overdue accounts, and negotiating payment arrangements. Ideal candidates will have excellent communication skills in Tagalog and English, basic computer proficiency, and experience in collections or customer service. A high school graduate or vocational diploma holder is required. Competitive salary and benefits offered.

Qualifications

• Excellent communication skills in Tagalog and English (both written and verbal).
• Basic computer proficiency.
• Strong multitasking skills, high adaptability, and assertiveness.
• Willingness to work onsite in Ortigas and BGC areas.
• Collections experience or customer service experience.

Responsibilities

• Inform clients about due dates and outstanding balances.
• Follow up on overdue accounts and negotiate payment arrangements.
• Propose solutions to clients with past-due accounts.
• Maintain professionalism while providing accurate information.

Skills

Excellent communication skills in Tagalog and English

Multitasking skills

Assertiveness

Education

High School graduate or Vocational Diploma holder

Job description

A financial services company is seeking a client relations specialist based in the Ortigas and BGC areas. The role involves informing clients about dues, following up on overdue accounts, and negotiating payment arrangements. Ideal candidates will have excellent communication skills in Tagalog and English, basic computer proficiency, and experience in collections or customer service. A high school graduate or vocational diploma holder is required. Competitive salary and benefits offered.