Senior BFSI Trainer - Banking & Finance Skills Expert

Recruitify_HR; Taguig; On-site; PHP 368,280 - 424,080; Full time

Job summary

A recruitment agency is seeking an experienced Senior Trainer in the BFSI sector to design and deliver effective training programs. This role requires strong analytical judgment and communication skills to onboard and upskill teams. Candidates must have a Bachelor's degree and at least 2 years of experience in a BPO environment, focusing on disputes and fraud. The position is based on-site in Taguig and includes a shifting work schedule, with a competitive salary range. Immediate start date expected.

Qualifications

• 2+ years of experience as a Trainer in a BPO setting.
• Expertise in disputes, fraud, chargebacks, or collections.
• Ability to create training materials and modules.

Responsibilities

• Design and deliver impactful training programs across BFSI.
• Onboard and upskill teams while driving performance.
• Continuously improve training effectiveness through assessments.

Skills

Analytical judgment

Communication skills

Coaching skills

Attention to detail

Education

Bachelors degree or equivalent experience

Job description

A recruitment agency is seeking an experienced Senior Trainer in the BFSI sector to design and deliver effective training programs. This role requires strong analytical judgment and communication skills to onboard and upskill teams. Candidates must have a Bachelor's degree and at least 2 years of experience in a BPO environment, focusing on disputes and fraud. The position is based on-site in Taguig and includes a shifting work schedule, with a competitive salary range. Immediate start date expected.