Banking Teller - New Accounts & Service Excellence

RCBC; Lala; On-site; PHP 78,000 - 134,000; Full time

Job summary

RCBC in the Philippines is seeking a Service Assistant/Teller trainee to support Teller and New Accounts functions across local branches. You will perform transactions in line with the bank's policies, maintain MLPP standards, and assist with branch operations.

The role is ideal for students enrolled in a 4-year program, preferably in the 1st–3rd year, with a customer-service mindset and the ability to work 40–80 hours per month.

Qualifications

• Enrolled in a 4-year course/college student.
• Preferably enrolled in their 1st Year to 3rd Year level.
• Taking up a business or service industry oriented course will be an advantage.
• Able to work a minimum of 40 hours and maximum of 80 hours per month.

Responsibilities

• Performs Teller and New Accounts related functions.
• May be assigned to different branches within the area wherein support for additional Service Assistants are needed.
• Performs assigned functions in accordance with the Bank’s Operations Manual (OM), Branch Circulars, Internal Policies and Procedures, and rules from external regulatory bodies (BSP/AMLC, etc..).
• Ensures proper processing of transactions to avoid possible losses/penalties.
• Keeps abreast of updates on the Bank and BSP policies as stipulated in the Money Laundering and Terrorist Financing Prevention Program (MLPP), Branch Circulars, required seminars/programs and adheres to said policies.
• Handles additional responsibilities if assigned to standalone Business Centers as stated in Bank Policies and/or the branch’s Operations Manual.

Job description

RCBC in the Philippines is seeking a Service Assistant/Teller trainee to support Teller and New Accounts functions across local branches. You will perform transactions in line with the bank's policies, maintain MLPP standards, and assist with branch operations.

The role is ideal for students enrolled in a 4-year program, preferably in the 1st–3rd year, with a customer-service mindset and the ability to work 40–80 hours per month.